Privacy Policy

1. Introduction

DR REDDY'S FOUNDATION, operating under the brand name Mydiamond99 ("we", "our", or "us"), is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

We request you to read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Personal information refers to data that can be used to identify you individually. This may include:

• Name, email address, phone number, and postal address
• Organization or affiliation details
• Donation history and payment information
• Volunteer information and availability
• Communication preferences
• Photographs, videos, or testimonials you share with us

2.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as:

• Browser type and version
• Operating system
• IP address
• Device information
• Website usage data and analytics

3. How We Collect Information

We collect information through various channels, including:

• Direct interactions: When you fill out forms on our website, subscribe to newsletters, make donations, register for events, or contact us
• Automated technologies: Through cookies, server logs, and similar technologies when you browse our website
• Third parties: We may receive information about you from third parties, such as social media platforms, payment processors, or partner organizations

4. Purposes for Collecting Information

We collect and use your information for the following purposes:

• To provide and maintain our services
• To process donations and issue receipts
• To communicate with you about our programs, events, and initiatives
• To respond to your inquiries and provide support
• To send you newsletters and updates (if you have subscribed)
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and protect our rights

5. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: Where you have given us explicit consent to process your data for specific purposes
• Contractual Necessity: Where processing is necessary for the performance of a contract with you
• Legal Obligation: Where processing is necessary for compliance with legal obligations
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms

6. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of cookies we use:

• Essential cookies: Necessary for the website to function properly
• Analytical/performance cookies: Help us understand how visitors interact with our website
• Functionality cookies: Enable enhanced functionality and personalization
• Targeting cookies: Used to deliver relevant content and track the effectiveness of our communications

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, email delivery, and website hosting
• Partner Organizations: Organizations we collaborate with to deliver programs and services
• Government Authorities: When required by law, court order, or regulatory obligation
• Professional Advisors: Such as auditors, lawyers, and consultants

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The criteria used to determine our retention periods include:

• The duration of our relationship with you
• Legal obligations to retain data for certain periods
• Relevant statutes of limitations
• Potential disputes or legal claims

When personal information is no longer needed, we will securely delete or anonymize it.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal information
• Rectification: The right to request correction of inaccurate or incomplete information
• Erasure: The right to request deletion of your personal information in certain circumstances
• Restriction: The right to request limitation of processing of your personal information
• Data Portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to processing of your personal information
• Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.

12. International Data Transfers

We primarily store and process your information within India. However, we may transfer your personal information to service providers or partners in other countries. When we transfer personal information outside of India, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your request within 30 days.